Computers and Electronics Skills & Knowledge Gaps for Ophthalmic Medical Technicians
Ophthalmic Medical Technicians
Low
Computers and Electronics Skills & Knowledge Gaps for Phlebotomists
Phlebotomists
Medium
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Customer and Personal Service Skills & Knowledge Gaps for Ophthalmic Medical Technicians
Ophthalmic Medical Technicians
Medium
Customer and Personal Service Skills & Knowledge Gaps for Phlebotomists
Phlebotomists
Very High
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Administrative Skills & Knowledge Gaps for Ophthalmic Medical Technicians
Ophthalmic Medical Technicians
Low
Administrative Skills & Knowledge Gaps for Phlebotomists
Phlebotomists
Medium
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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Psychology Skills & Knowledge Gaps for Ophthalmic Medical Technicians
Ophthalmic Medical Technicians
Low
Psychology Skills & Knowledge Gaps for Phlebotomists
Phlebotomists
Medium
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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